ThredUp Clean-Out Kit
Turn your clothes into XCVI shopping credit!
Together with ThredUp, we’re making it easy to give your quality preloved clothes the best possible chance at a second life. Let’s keep wearable garments where they belong—in use and out of landfill.
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How It Works
1
START HERE
Already have a Clean Out Kit? Activate it here. Or print a free shipping label to use on any box.
2
Fill Any Box
Drop in quality pre-loved items from any brand. Please check your shipping label for drop-off location: UPS or FedEx/USPS.
3
Get XCVI Credit*
Earn XCVI credit for eligible items that sell in the listing window. See payout timeline.
Bonus! For a limited time, earn an extra 15% in XCVI shopping credit.
The Reselling guide
To help increase your acceptance rate and payout, please send the following item types
tops
bottoms
dresses/jumpsuits
jackets
Must-read quality checklist
Please check every single item before packing!
- Ensure that you ONLY send clean and freshly laundered items
- Check hidden spots for wear and tear: behind the neck, under the arms, crotch area
- Remove all personal items from pockets and handbags
In-demand designer items that are in good but not excellent condition might be accepted, but they MUST be clean and freshly laundered
What cannot be resold
- ITEMS WITH WEAR AND TEAR No pilling, fading, shrinkage, stains, odors
- DAMAGED OR ALTERED ITEMS No rips, holes, missing parts, broken zippers, altered hems, missing labels
- BANNED CATEGORIES No men’s, PJs, intimates, jewelry, formal gowns, non-apparel items, counterfeit items
- ITEMS THAT DON'T HAVE A SIZE Accessories are an exception, as are some highly sought-after brands like Lululemon
payout examples
Seller Price
$5 - $19.99
$20 - $49.99
$50 - $99.99
$100 - $199.99
$200+
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Payout
3% - 15%
15% - 30%
30% - 60%
60% - 80%
80%
FAQ
- KIT RECEIVED: 3-week processing time (Items go through a rigorous inspection to ensure they meet quality standards)
- ITEMS LISTED: 45-day consignment window (ThredUp lists your eligible items to help find them a second life)
- KIT COMPLETE: 7-14 day brand credit delivery (Payout is based on total items sold per kit within a 45-day consignment window)
- BRAND CREDIT DELIVERED: Your credit will be emailed to the address associated with your kit
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TOTAL ESTIMATED TIME: 75-90 DAYS
Ensure items are in excellent condition. Only send clean and freshly laundered items. Don’t send items from our banned categories list: men’s, PJs, intimates, jewelry, formal gowns, non-apparel items, counterfeit items.
Visit the Clean Out tracker for details about your kit.
View our complete FAQs or email us xcvi@thredup.com.